Privacy Policy

Updated June 1, 2018

Who we are

Our website address is: We provide information, training, and coaching for parents, teachers and other adults working with children. This privacy policy pertains to data collected through our website, not to data you voluntarily provide to us in person or through phone calls, video calls, direct emails, etc. 

Your privacy and your trust are very important to us. We will make every effort to protect the personal data you share with us. We will never share your personal data with third parties unless required to do by law or to provide the services you request.

What personal data we collect, why we collect it, and how long we keep it

Mailing lists

We use confirmed opt-ins to make sure you want to receive our newsletter, Mini-eCourse, or other email from us. Confirmed opt-in means an email is automatically sent to you after you fill out one of our sign-up forms or after you have otherwise specifically requested to be added. It contains a link that you must click to confirm you want to be added to our subscriber list. Your email address and any other information you include is stored by our email provider (AWeber). Our email provider's use of the personal data collected through their service is limited to helping us deliver email messages to you. You can find more details in their privacy policy: AWeber's Privacy Policy.

If you subscribe to one of our mailing lists, your data will be stored by our email provider (AWeber) until you unsubscribe, request us to remove your data for you, or we remove the mailing list. Each email sent via our email provider contains a link at the bottom that you can click to unsubscribe yourself.

Note: Before we had a mailing list, we had a restricted Language of Listening® Yahoo Group (2002-2010). The group is now closed and inactive. No one can join the group. If you were in our Yahoo Group and did not remove yourself, your Email Address, and possibly your Name and Yahoo Profile, are still stored in the group's database to allow you continued access to the old group posts. Any personal data you shared in your posts will remain visible only to other members of our group as it always has been. The group's database and post content are subject to Oath's (Yahoo) Privacy Policy. If you would like to remove your data from the group, you can do so at any time through your own Yahoo account.


When you leave a comment on our site we collect and store the data shown in the comments form indefinitely, and also your IP address and browser user agent string to help spam detection. Please keep in mind that your comments will be visible to the public, so please do not include personal data that you or anyone you reference in your comment would wish to keep private such as names, locations, or sensitive information.  

Your comments may be checked through an automated spam detection service. An anonymized string created from your email address (also called a hash) may be provided to the Automattic service to see if you are using it. The Automattic service privacy policy is available here: Automattic Privacy Policy. After approval of your comment, if you are using the Gravatar service, your profile picture will be visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Online Training Center Membership

We do not store any billing or credit card information on our website. At the time of purchase, the billing and payment information for membership to our Online Training Center is sent securely to the payment gateway (PayPal) using modern encryption technologies (SSL). The only personal member data that we will store inside our WordPress database is your First Name, Last Name, Email Address, Username, IP Address used during registration, Payment Gateway used (PayPal), Subscriber ID and/or Transaction Number from the payment gateway, and the personal information you provide in your user profile.

By logging in and editing your profile, you can see, edit, or delete the information in your profile at any time (except you cannot change your username). Website administrators can also see and edit that information. Your username will be visible to the public in the context of comments that you make anywhere on our website, inside or outside of the Online Training Center. (See "Comments" above.)

When a request for export or erasure of personal data in our membership database is received, an email will be sent to your stored email address asking you to verify the request. Please Note: Erasure of your personal data from our membership database will effectively end your membership and, therefore, end your access to the Online Training Center.

Contact Form

When you contact us using the contact form on our website, an email containing your email address and any information you include on the form is emailed to the appropriate staff member. It is not stored anywhere on our website.

Testimonials and Stories

Testimonials, parent or teacher stories, and any personal images that accompany them on our website are provided voluntarily and posted with permission. Since visitors to our website can download and extract location data from images on the website, before sending us images for upload to the website, you should check them and remove embedded location data (EXIF GPS) if it is included, or you can ask us to remove it for you.

Cookies and other tracking technologies

Our Cookies

If you leave a comment on our site you may opt-in to saving your Name, Email Address, and Website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have a membership account (see "Online Training Center Membership" above) and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g. videos, podcasts, images, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-Party Cookies and Other Tracking Technologies

Our third-party affiliate, Google Analytics, uses a cookie that collects IP addresses to provide anonymous general geographic reporting and tracking of visitors to our website to help us understand how our services are used. For example, we analyze data about traffic on our site to understand what countries we serve, how visitors find us, and how many visitors we receive to a page, which allows us to improve the services we provide to you. You can find out more about Google Analytics here: Information for Visitors of Sites and Apps Using Google Analytics. If you do not want your data used by Google Analytics specifically, they have created an opt-out add-on for your browser that you can download here: Google Analytics Opt-out Browser Add-on.

Some other content or applications on our website, including advertisements and social media buttons, are also served by third-parties, including advertisers, ad networks and/or servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. While we do not use targeted advertising on our website, they may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or third-party tracking on our website, you should contact the responsible provider directly. You can find that information here:

Tracking Privacy Policies:

Amazon Privacy Notice
Apple Privacy Policy
Facebook Data Policy
Google Privacy Policy
InkTale Privacy Policy
PayPal Privacy Policy
Pinterest Privacy Policy

OPT-OUT: How you can STOP TRACKING and Find out more about Third Party Tracking

We respect your decision if you want to opt-out of tracking for this website. If you choose to opt-out some features of this site, or future features of this site may not work properly. You may not be able to share content from this site to social media sites, etc. If you would like to Opt-Out of tracking or just want more information about how to do that, please use these resources:

Activate DO NOT TRACK on Firefox
Activate DO NOT TRACK on Google Chrome
Activate DO NOT TRACK on Safari
Activate DO NOT TRACK on IOS Devices

What rights you have over your data

If you have an account on this site, have left comments, made purchases, signed up to receive email from us, or have interacted with us in other ways, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to retain for administrative, legal, or security purposes. To request the export or removal of your personal data, please make your request using our contact form here: