Posts Tagged "greatness"

Responding to Accidents & Complaints

Responding to Accidents & Complaints

Coaching begins with listening for greatness. Here are two simple Language of Listening® coaching skills that can turn any challenging moment with a child or teen into a rewarding one. 1. Accidents: Validate the intention Your child's greatness can be found in their intentions. When a child makes a mistake or accidentally damages or breaks something, recognizing the child's true...

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If you don’t like the answer, the question is wrong.

If you don’t like the answer, the question is wrong.

"Why would I do that?" When you question yourself about something you did, and you don't like the answer, the question is wrong. Do these answers sound familiar: "Because I was stupid," "Because I was selfish," Because I was irresponsible..."?  You probably learned answers like those when you were a child. You didn't like them, but you believed them because you thought you had to in order to...

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